Temporary Kitchen and Bathrooms Ltd
The Type of Personal Information We Collect
We currently collect and process the following information:
- Data from your use of our website Usage Data, which may contain: details of your visits and the resources you access, including but not limited to, your IP address, geographical Location, browser type, operating system, referral source, length of visit, page views and website navigation, timing and frequency of your visit.and other communication data.
- Information that you provide us when communicating with us for any reason, such as an enquiry or subscribing to email notifications - Enquiry Data and Notification Data.
- Information supplied to us as part of an enquiry could contain personal identifiers, called here Identity Data such as: name, title, service requirements and also Contact Data such as (Billing and delivery address, email address and telephone number).
- A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server
- Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Occasionally, we may gather information about your computer from cookies,for our services and to provide statistical information regarding the use of our website to our advertisers.
- Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
- Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
- All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
How We Obtain Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you and is processed to enable us to provide our services to you. The reasons are as follows:
- Usage Data may be processed for the purpose of analysing the use of the website through tools like Google Analytics.The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and service
- Enquiry Data may be processed to provide you with information you requested from us about our services and products, and to provide information on other relevant services and products Notification Data, which we feel may be of interest to you, where you have consented to receive such information.
- Identity and Financial Transaction Data may be processed to meet our contractual commitments to you.
- In addition to the specific purposes above we may process your personal data where it is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us at firstname.lastname@example.org
- We have a contractual obligation.
- We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
- We have a legitimate interest.
Disclosing your Information
Where applicable we may disclose your personal data to any member of our group. This means, where applicable, our subsidiaries, our ultimate holding company and all its subsidiaries ( if there are any).
We may also disclose your personal data to third parties, for the following reasons:
- Our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
- Where we sell any or all of the business and / or our assets to a third party.
- Where we are legally required to disclose your information - to protect your vital interests or vital interests of another person. Or to establish, exercise, or defend legal claims, in court proceedings or an administrative out of court procedure. protect vital interest of the business or another person
International Transfers of your Personal Data
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
How We Store your Personal Information
- We will take appropriate technical and organisational precautions to secure your personal data, to prevent its loss, misuse or alteration of your personal data.
- We will store all your personal data on secure servers, personal computers and/or mobile devices.
- Your information will primarily be stored within google mail, drive and calendar, using their built in security and we anonymise as appropriate.However, You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
- Any financial transaction data will only be held in our secure accounting Xero system and bank account.
Data Retention and Deletion
- Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
- We keep your personal information (Enquiry, Identity, Financial Transaction data) for a maximum of 6 years from the time you cease to be a customer, for tax purposes.
- We shall then dispose your information by deleting electronic files and shredding paper copies.
- In some circumstances you can ask us to delete your data: see below Section entitled: Your Data Protection Rights for further information.
Third party Websites Links
Our website may include hyperlinks to, and details of, third party websites. These websites should have their own privacy policies which you should review. We have no control over them, and are not responsible for, the privacy policies and practices of third parties.
Your Data Protection Rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the contact details below, if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com .
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113 and ICO website: https://www.ico.org.uk
Our Contact Details
Name: Temporary Kitchen and Bathrooms Ltd, under the registration number 11946338. You can contact us for further information, queries or requests via email on firstname.lastname@example.org or phone on 07749119046.